Survey Templates

Get feedback on the speaker at your recent event so you can learn how well the speaker was (or wasn't) received with our event survey template.

Customer support is ultimately about making sure your customers are happy. Finding out if you and your staff are doing a good job now is a great way to ensure the future happiness of those customers. Created by the queen of customer support, Sarah Hatter of CoSupport, this template will help you quickly figure out how you're doing and where you could improve.

Use this product survey to gather feedback from customers who recently cancelled their service with you. This is a great way to find out how you can improve your business and service.

Get a feel for how happy your current customers are and how you can do things better using an industry standard NPS rating question with feedback on your customer surveys.

In Buzzmarketing, Mark Hughes argues there are only two product survey questions you need to ask when getting product feedback.

"How did you first hear about us?" This tracks word-of-mouth percentage and marketing effectiveness.

"Would you go out of your way to recommend our product to a friend?" Notice the "go out of your way" bit. This subtle but important distinction measures customer evangelism...or buzz.