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Virgin Atlantic Company Feedback Responses

Started Responses

26

Completed Responses

20

Completion Rate

76.9%

Average time to complete

0:17

Desktop vs. Mobile Responses

2 of 20 respondents

Q. 1 How satisfied were you with your flight?

Overall Result:

  • 10%
  • 5%
  • 30%
  • 25%
  • 30%

Q. 2 How many flights have you taken in the past year?

2 to 5 flights

Overall Result:

This was my first flight of the year: 15%
2 to 5 flights: 40%
6 to 10 flights: 15%
10 to 20 flights: 20%
I've taken over 20 flights this year: 10%

Q. 3 How did you hear about Virgin Atlantic?

From a friend In a magazine ad On a website

Overall Result:

From a friend: 17%
In a magazine ad: 17%
On television: 31%
On the radio: 17%
On a website: 17%

Q. 4 How likely are you to recommend us to a friend?

Overall Result:

  • 5%
  • 0%
  • 0%
  • 0%
  • 5%
  • 5%
  • 21%
  • 5%
  • 21%
  • 16%
  • 21%