Survey Templates

Create beautiful surveys in seconds

Feedback for Add-On Product/Service Survey

If you sell any type of add-on or upgrade to a product or service, you need to know if your customers are happy with their purchase. This survey, put together by startup maven Rob Walling, will help you hone in on exactly what you're doing right or wrong with your add-on.
Rob walling
Rob Walling is the owner of the SEO keyword tool HitTail and founder of the email conversion engine Drip. He co-hosts one of the most popular startup podcasts called Startups for the Rest of Us, and blogs at Software By Rob.

Buzzmarketing Product Feedback Survey

In Buzzmarketing, Mark Hughes argues there are only two product survey questions you need to ask when getting product feedback.

"How did you first hear about us?" This tracks word-of-mouth percentage and marketing effectiveness.

"Would you go out of your way to recommend our product to a friend?" Notice the "go out of your way" bit. This subtle but important distinction measures customer evangelism...or buzz.

Support Followup Survey

Customer support is ultimately about making sure your customers are happy. Finding out if you and your staff are doing a good job now is a great way to ensure the future happiness of those customers. Created by the queen of customer support, Sarah Hatter of CoSupport, this template will help you quickly figure out how you're doing and where you could improve.
Sarah hatter
Sarah Hatter is the chief Awesome Lady at CoSupport, where she and a team of pros teach stellar customer support for web apps. She's also 50% of the minds behind UserConf.co, the only conference about keeping your customers happy.