Survey Templates

If you sell any type of add-on or upgrade to a product or service, you need to know if your customers are happy with their purchase. This survey, put together by startup maven Rob Walling, will help you hone in on exactly what you're doing right or wrong with your add-on.

Customer support is ultimately about making sure your customers are happy. Finding out if you and your staff are doing a good job now is a great way to ensure the future happiness of those customers. Created by the queen of customer support, Sarah Hatter of CoSupport, this template will help you quickly figure out how you're doing and where you could improve.

Whether you freelance on the side or run a full-fledged consultancy, it's absolutely important that you know what your client wants before you start. This survey template, put together by Ruben Gamez (who knows more than most of us ever want to about putting together proposals), will help you get to the core of what a potential client wants before you get too far in and realized you weren't on the same page.

When a user unsubscribes from your newsletter you often don't know why. Use this short survey to gather some quick feedback after they unsubscribe. This is a great survey to embed on your "Unsubscribe Successful" page or to link to after they unsubscribe.

Use this product survey to gather feedback from customers who recently cancelled their service with you. This is a great way to find out how you can improve your business and service.

Did you have a training session recently? Get feedback from the trainee on the quality of the training they received.

Collect general feedback on how you can improve your product or service.

Amazing testimonials can take your product or service from "okay" to "amazing" in the eyes of potential customers. Unfortunately a good testimonial can be hard to get.

Powerful testimonials tell a story of how your product or service changed their life, but it can take some work to actually help pull that story out of a previous client.

Thankfully, you've got our testimonial survey template! With only 6 questions you can help your customers write amazing testimonials for you!

Find out how well received your company's employee benefits program is within the company.

Get a feel for how happy your current customers are and how you can do things better using an industry standard NPS rating question with feedback on your customer surveys.

Get feedback from team members on how well they perceive their coworkers are doing.

In Buzzmarketing, Mark Hughes argues there are only two product survey questions you need to ask when getting product feedback.

"How did you first hear about us?" This tracks word-of-mouth percentage and marketing effectiveness.

"Would you go out of your way to recommend our product to a friend?" Notice the "go out of your way" bit. This subtle but important distinction measures customer evangelism...or buzz.

Use this employee survey to gather feedback on a recent job interview you gave by rating the interviewee.

When starting a new business, it's important to validate your idea as quickly as possible. Even if you haven't been out in the proverbial wild for that long, your customers will likely already have invaluable feedback for you about the pain points you are (or aren't) solving for them.

Using our Market Research 101 template, you can survey users and find out how well you're doing with both solving the issues they're having as well as if you're marketing your product correctly.

Did you put on a conference recently? Gather feedback on what the conference attendees thought about your conference using a post event survey.

Get anonymous feedback from employees on how happy they are with their job and how you can improve your business as a workplace using this employee satisfaction survey template. IF you're looking for other tools to help employees discover all members in your company, you can also check out Woozis, the org chart maker.

Get feedback on the speaker at your recent event so you can learn how well the speaker was (or wasn't) received with our event survey template.

Get a feel for how happy your current customers are and how you can do things better with our Customer Satisfaction Survey template